Any request for services within the scope of the project, including consultations, problem declarations, complaints and Suggestions
To ensure the quality of the service to develop the relevant service level agreement, through the satisfaction survey and other ways to evaluate whether the service delivery is normal internal quality supervision.
Accept customers' demands as soon as possible, solve problems as soon as possible, launch emergency plan in case of emergencies, and ensure customer system to recover as soon as possible
Provide active service to customer system, find and solve system hidden trouble, optimize system performance, and put forward reasonable Suggestions for improvement and upgrade
We Chat